FAQ'S

Frequently Asked Questions

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

  • You will receive an email once your order has been dispatched via USPS which will contain your USPS Tracking Number. Most orders are processed within 3 business days. Please keep in mind that it may take USPS up to 24 business hours to provide tracking updates once it has been emailed to you. If you are not available to sign for your package when a delivery attempt is made, your package will be held at your local USPS Office until you request a redelivery or pick it up yourself.

​

CAN I EXCHANGE MY ITEM?

  • Yes, we do offer exchanges. An exchange has to be made 72 hours after receiving your item. Please feel free to email us at glamavenuemiami@gmail. We will assist you with your exchanges. However, The items MUST BE in their original packaging and unworn. If the order is NOT returned in its original state, your exchange WILL NOT be honored. Bodysuits, swimwear, white items, lingerie, sale items, shoes, accessories excluded and are FINAL sale.

 

I NO LONGER WANT MY ITEM. CAN I RECEIVE A REFUND?

  • No, we do not offer refunds. You may send the item back for store credit. Note that bodysuits, swimwear, lingerie, white items, sale items and accessories are FINAL sale and are NOT eligible for an exchange.

 

DO YOU PROVIDE RETURN SHIPPING LABELS?

  • No, we do not offer return labels as exchanged items are made at the customers own cost. We suggest using USPS as it is the most cost-efficient shipping method.

​

CAN I CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

  • No, we are very quick at processing orders to make sure that you receive yours as soon as possible. Once an order has been placed, we are unable cancel it.

​

WHY HAS MY ORDER BEEN CANCELLED?

  • Glam Babes our items sometimes sell out very quickly due to a high demand or occasions an item you have ordered can suddenly become unavailable. If your order contains additional items, we will dispatch the rest of your order and refund the out of stock item.

  • In other cases, if the billing information and shipping addresses cannot be verified through our merchant your order may be canceled. In this case, you will need to try replacing your order using an alternate payment method.